At MAXHOSA AFRICA we value customer satisfaction, although we understand that sometimes returns are necessary.

1. Return window:
Returns of purchases must be requested within 7 days from the date of original purchase in-store. Online purchases have a return window of 21 days upon receipt.

2. Gift cards:
Gift cards cannot be refunded. However, we offer a store credit in the form of a gift card, which is equivalent in value to the amount of the initial purchase.

3. Return Notification and timeline upon receiving returned items: our team will carefully inspect returned items. This will take 1- 7 days. If the item is legible for a gift card after inspection, client will be notified and given a gift card. The gift card will be sent to the client in the form of an email which will enable the client to purchase any item of your choice valued at that amount of the initial purchase.

4. DISCLAIMER: There will be no cash refunds.