MaXhosa Africa

MaXhosa Africa is seeking an experienced, vibrant and proactive Store Manager to join our dynamic team in our new store in New York..  This is a 6 months part-time contract.

STORE MANAGER

*Please note. This advertisement is specifically targeted at New York based (residents) applicants only.

Responsibilities (but not limited to): 

• Completes store operational requirements by scheduling and assigning employees; following up on work results.
• Ensure all customer complaints are resolved.
• Maintains store staff by orientating, and training employees.
• Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Achieves financial objectives by scheduling expenditure; analyzing variances; initiating corrective actions.
• Identifies current and future customer requirements by establishing relationships with potential and actual customers and other persons in a position to understand service requirements.
• Ensures availability of merchandise and services by approving and maintaining inventory.
• Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; and studying sale trends.
• Market merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
• Secures merchandise by implementing security systems and measures.
• Protects employees and customers by providing a safe and clean store environment.
• Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Inventory: ensure monthly stocktaking are done and reports of findings are submitted. 
• Banking: Print all cash ups on a daily basis and refunds are filled with proper documents. 
• Petty cash: Ensure all documents are in place before withdrawing. 
• Attendance register: monitor and send staff hours by 10am on the 24th of each month or the day before if the 25th falls on weekend. 
• Monthly declarations. 

 

Store Location: 325 Canal Street, New York, 10013. 

Minimum working hours: 30 hours a week.

Minimum rate per hour: $22,00

Desired Experience & Qualification: 

• Essential: Degree in retail or/finance management
• Minimum 3-5 years in a store management role within a retail/FMCG store operations environment or successful completion 

  Job knowledge and skills required

• Strong retail/FMCG background
• Knowledge of stock, cost, risk, and compliance management procedure
• Knowledge of Customer service excellence
• Results and target driven
• Planning and organising skills
• Good communication skills
• Strong financial acumen
• Computer literacy
• Problem-solving skills
• Sound managerial skills

If you are interested, please forward your application online by May, 10 2024.

Please note – only shortlisted candidates will be contacted.